Santa video message or a live call with Santa?
Parents usually choose between two kinds of Santa surprises: a personalized video message, or a live conversation. Both can be magical – but they feel very different to a child.
Call Santa – first minute free
Personalized video message
You fill in a form – name, a few facts – and receive a pre-made video where Santa says them. It's a lovely keepsake and works for babies too. But it's one-way: your child watches, and Santa can't hear or answer.
Live call with Santa
Santa picks up the phone and talks with your child in real time. He hears what your child says and answers right away – questions about the reindeer, a riddle, a wish. Every call is different, and kids feel truly heard. With the Magic package, Santa also knows your child's name, pet and this year's achievements.
How to choose
For children under about 3, a video message is usually easier. From around 3–4 years old, kids light up when Santa answers them – that's where a live call shines. You can try a live call for free (first minute) before deciding.
Frequently asked questions
Is a live call with Santa a recording?
No – Santa talks live, in real time, and answers what your child says.
How much does a live call cost?
The first minute is free; a 5-minute voice call is $4.99 and the 10-minute Magic package is $19.99.
Can grandparents give it as a gift?
Yes – choose “It's a gift” to get a printable voucher with a QR code.
Santa is waiting for your call
The first minute is free. Nothing to install.
Call Santa – first minute freeAlso read: Talk to Santa online · Video call with Santa